Frequently Asked Questions

From our main menu, select “Shop” and then click “Impressions”. You can choose style, size, metal and the amount of pieces you are after. Once you have placed your order an impression kit will be sent with instructions on how to capture the fingerprint or paw print impression.

Regardless of age, we welcome all individuals to create lasting memories with us. While it’s true that babies’ fingerprints may not fully develop until they reach one year of age, we’ve been able to capture beautiful impressions from babies as young as five months old. 

Ultimately, the choice between capturing the essence of tiny fingers or more defined prints is entirely up to you. We’re here to accommodate your preferences and create a cherished keepsake that reflects the uniqueness of your loved one at any stage of life.

You have full control over how you take the impression. You can choose to capture a single print, opt for a double (back-to-back) impression, or take as many impressions as you feel will fit comfortably on the front of your selected piece. It’s all about creating a personalised keepsake that perfectly reflects your preferences and memories.

You have the option to get an initial on the back of a single impression pendant. 

If you’ve recently lost a loved one, Emmanuel is here to help you create a precious keepsake. Whether you’re working with a funeral home, hospital, cremation service, veterinarian, or any other business, we’ll collaborate seamlessly to make the process as smooth as possible during this sensitive time.

We understand that time is of the essence in these situations, so we encourage you to place your order as soon as you’re ready. To streamline the process, simply select “Deliver my Impression Kit elsewhere” at checkout and provide the details of the business you’re coordinating with.

It is advised to email hello@parente.au once you have placed your order so that we can prioritise your shippment.

 

Absolutely! Your imagination is the limit, whether it’s paw prints, claws, noses, scales, feathers, or any other cherished detail, you have the creative freedom to design it exactly as you desire

Our Impression Kits are sent within 1-5 business days.

All our jewellery pieces are handmade to order with a lead time of 10-14  business days.

After we have received your returned impression kit, please allow upto 4 weeks for the finished piece. 

For urgent orders or specific deadlines, please email hello@parente.au, and we’ll try prioritize your request.
All our jewellery pieces are handmade to order with a lead time of 10-14  business days.

Please note that during sales periods such as Christmas  and Mother’s Day, there may be delays due to high order volumes and temporary business closures. To avoid any inconvenience, we advise placing your orders as early as possible.

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